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The following is an archived video story. The text content of that video story is available below for reference. The original video has been deleted and is no longer available.

The New and Improved!

You may have noticed has a new look! We have a new website, designed to support more video for our online users, as well as to provide a better expereince with more of the latest technologies for users on desktop and mobile devices. 

Here are some of the most frequently asked questions viewers have about the new site, which went live on Monday.

1.  I had a bookmark for but it no longer works-I get an error message when I click on it.  We suggest that you delete your old bookmark AND clean your computer's cache.  
Here are links to help youIf you use Internet Explorer:
If you use Mozilla Firefox:
If you use Google Chrome:

2. What happened to the Local 12 app?  I can't get it to work on my mobile device anymore. We developed a new app to work with the new website. We are waiting for both the Android and iPhone versions to be made available in their respective stores.  We'll be sure to post a message on our Twitter and Facebook pages when the apps are available. In the meantime, you can view the mobile version of our website. Just type into the browser of your mobile device.

3. Will I still receive text alerts for breaking news from Local 12?  You'll need to sign up to receive breaking news alerts to your phone, even if you received them from our previous website. It's easy-just text LOCAL12News to 45203 to automatically be entered into our news alert database.  We will have a system to receive weather alerts soon and we'll post details on, Facebook, and Twitter.  You can always see weather alerts on Twitter and Facebook.

4. Why can't I comment on specific stories on anymore?  Our new website system does not have the capability for comment posts on individual stories. But we encourage you to engage in respectful dialogue about any story on our Facebook or Twitter pages. There is a link to both those social media platforms directly under each story on



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