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Outrage over alleged treatment of Tenn. Cancer Patient
NASHVILLE, Tenn. (WZTV) -- Morton's Steakhouse is responding to a social media firestorm regarding the treatment of a cancer patient at their downtown Nashville location over the weekend.
According to numerous reviews on Yelp and posts on Facebook, a large party of 14 people held a company Christmas party at Morton's, The Steakhouse, in downtown Nashville, but there were no good tidings.
After spending more than $2,000 at the Church Street location, one of the men dining with the group, Robert Chambers, put on a wool beanie. Witnesses say Chambers needs the added warmth because he is a cancer patient undergoing chemotherapy.
Chambers says he was asked to remove his hat, and explained the situation to the manager. Chambers says the manager told him he should bring a doctor's note or call ahead so that he could be seated in a private dining area.
Chambers' wife and kids became very upset over how the situation was handled and they stormed out of the restaurant. The police even arrived after managers called them.
The incident has created a firestorm on social media. One witness account posted on Facebook has been shared nearly 6,000 times already. Dozens of people have commented on sites like Facebook and Yelp.
One witness named Ashly posted this on Yelp. "I will never step foot in this establishment along with everyone else who was a part of our party. And we will spread the word of this terrible treatment until an apology is received. Unacceptable to say the least."
Morton's owners issued an apology Monday evening and an explanation. "There was a complete and total misunderstanding by our staff who had no idea that our guest had a medical condition. Our actions were uninformed and our intentions were not malicious," said Tim Whitlock, Sr. V.P. Operations & C.O.O. Morton's The Steakhouse.
Morton's has agreed to donate all $2000 of the bill from Chambers' work party to St. Jude Hospital.
Chambers himself says the apology is accepted adding on his Facebook he wrote, "It's about empathy and how people are treated regardless of the situation."
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