LOCAL 12 - Search Results
Winter Wreaks Havoc on Cars, Spike in AAA Service Calls
CINCINNATI (Angela Ingram) -- Some of the problems that drivers run into just can't be helped and are un-avoidable.
But others, like bald tires or old batteries, are things that many of can prevent.
AAA call centers are busy. The phones are constantly ringing. Since winter officially started the road side service company has helped more than 23,000 stranded drivers.
AAA Public Affairs Manager, Cheryl Parker, said, "The cold temperatures cause a lot of car problems and people couldn't get their car started, due to battery failures. When the temperature lowers, your tire pressure lowers. So we've had people with flat tires."
On days as cold and snowy as Tuesday, workers start as early as 5a.m. and stay late. About 23 crews navigate through difficult road conditions to help drivers.
"Right now we're looking for an Infinity. Dark gray in color."
Ryan Wood says this winter he and his co-workers have stayed on the road.
"It's been pretty busy. A few weeks ago when we had that polar vortex here, we were running close to a thousand calls a day. It was pretty intense."
Tuesday, Rob Dula got an unpleasant surprise when he got behind the wheel and turned the key. Like many drivers Rob relies on his car to get to work.
"Well you know my car's been sitting in the garage for a couple of days. I came out here to try to start it and it wouldn't start, I guess because of the cold weather."
With Ryan's help, Rob's car is ready within a few minutes. He says the best part of his job is getting people on their way, especially if they've been stranded.
"I called them, they were here. They got the car running. So, I'm happy. Now I can go to work."
AAA recommends getting things like batteries and tires checked before the weather gets cold and snowy. That way drivers are less likely to need roadside service in the first place. Drivers are also having problems with doors that are frozen shut and crews have responded to calls for keys that are locked inside of vehicles because of drivers warming up their cars.
Watch video HERE